Proper salesmanship part 1 - live in your customer's world

https://discord.gg/rossmanngroup
Let's get Right to Repair passed! https://gofund.me/1cba2545
We repair Macbook logic boards: https://rossmanngroup.com/macbook-logic-board-repair
👉 DISCORD chat server: https://discord.gg/rossmanngroup
👉 Rossmann Repair Group Inc is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com

✖ Buying on eBay? Support us while you shop! https://www.rossmanngroup.com/ebay

In order to effectively sell your customer, you have to focus on their pain. In order to focus on their pain, you must be in their world - not yours.

We all too often are stuck in our world, talking about what makes us great, instead of occupying the world of our customers. It takes a lot less work to sell a customer or bargain a good deal when you occupy the world of the person whose money is being spent.

✖ Scroll down to find FULL LIST of equipment we use below + support forum link!
✖ Buy a right to repair mousepad or t-shirt! http://bit.ly/2eOkg8G
⊙ Need help? Check out our forum at http://www.rossmanngroup.com/boards where we answer Macbook logic board repair questions for $29/mo.

✖ Repair Service:
▶ Local to NYC? Our store offers free estimates on all Macbook problems. http://bit.ly/RossmannLocalBoardRepair
▶ Outside New York? We provide service to the entire U.S. via mail-in service! http://bit.ly/RossmannMailInRepair

👉 Are you a business looking to outsource board repairs? Open a business account with us to receive wholesale rates. http://www.rossmanngroup.com/wholesale
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👉 Do you have an existing store that offers Macbook repair? Want to get into board repair? Check out our 1 on 1 tutoring sessions where we teach board repair: http://bit.ly/1on1Tutoring

✖ TOOLS USED:
● Flux: http://bit.ly/2cYIx7t
● Solder paste: http://bit.ly/2epK1JE
● Soldering Iron: http://amzn.to/2cKkMyO
● Preferred tip: Fine: http://amzn.to/2d5MgPn Flat: http://amzn.to/2xgrx6a GPU wicking: http://amzn.to/2w8chtB
● Micro Soldering Pencil: http://amzn.to/2d5MWUP
● Micro soldering tip: http://amzn.to/2eYrF4a
● Quick 861DW hot air station(UNDER $300): http://bit.ly/quick861dw
● Hot Air EXPENSIVE: http://amzn.to/2cYI6tY
● Tweezers: http://amzn.to/2d5NBpi
● Multimeter: http://amzn.to/2qtbkKd
● Multimeter Probes: http://amzn.to/2cKkvMh
● Fume Extractor: http://amzn.to/2d5MGoD
● Microscope: http://amzn.to/2iLrE16
● Microscope LED light: http://amzn.to/2d5Mh5T
● Solder: http://amzn.to/2cKkxUp
● Desoldering wick/braid: http://ebay.to/2gfKqC1 --- JESSA JONES' FAVORITE WICK!
● Crest CP500HT Ultrasonic cleaner: http://bit.ly/2iv3aci
● Branson EC cleaning fluid: http://amzn.to/2cKlBrp
● Jumper wire THIN: http://amzn.to/2eqF5T7
● Jumper wire THICK: http://amzn.to/2eAJ5AU
● Nitrile gloves: http://amzn.to/2iUfumS
● CHAIR: http://amzn.to/2vu8Mvy
● On-screen Bench PSU: http://amzn.to/2i0G8MI

✖ RECORDING EQUIPMENT:
● Work camera: https://amzn.to/2QjHnt0
● Home camera: http://amzn.to/2eAH0oT
● Work microphone: http://amzn.to/2e74PVF
● Home microphone: https://amzn.to/2xfampC
● Microscope camera: http://amzn.to/2icVQoG - mine is DISCONTINUED, this is the closest one I can find.
● HDMI capture: http://amzn.to/2iyGcle