Clearing a Low Battery On a VISTA P-Series Panel

In this video, Joe explains how to clear a low battery condition on a VISTA P-Series System. A low battery condition will occur if the panel detects that the backup battery does not have a sufficient charge. You will need to either give the battery some time to recharge or replace it with a new one.

The only way to clear a low battery condition is to prove to the panel that a battery is present and that it will supply enough of a charge to support the entire power load if needed. This is done by having the battery pass a Load Test. The panel will automatically perform a Load Test as part of a Walk Test. You can enter Walk Test mode with the command [Installer Code] + [5] + [0]. Remember that the default Installer Code for a VISTA P-Series Panel is 4112. The panel will need to remain in its Walk Test mode for at least five (5) minutes for a successful Load Test to be performed. Make sure the panel remains in this mode for at least five (5) minutes. You can then exit Walk Test mode with the command [Installer Code] + [1]. The low battery message will disappear if the Load Test was successful.

If you find that the system is displaying a low battery message, then you should try and see if the battery needs time to recharge. Allow the system to run on AC power for 24 continuous hours with the battery connected the entire time. This will give the battery a change to recharge. Then put the system into its Walk Test mode for five (5) minutes to see if a Load Test is successful. If not, then you may need to replace the battery with a new one. Keep in mind that the typical battery life for these systems is about three (3) to five (5) years. If it has been that long since the last battery replacement, then it is likely time for a new one. Some good batteries to use with these systems are the UltraTech 1240 and the UltraTech 1270.

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