V19 Disney Serves Gloom and Grub, MIC Key™ Snaps Videos

2 years ago
10
DisneyPerformanceThemeing DisneyPerformanceTheming DisneyBestPractices DisneyEmployeeExpectations HauntedMansionHosts DisneyCustomerService DisneyConsultant DisneyKeynoteSpeaker MagicKingdom WaltDisneyWorld

Why is one Disney employee gloomy and the other happy? Both are playing a character. It’s called Performance Themeing and it’s a major factor that creates Disney’s magic.

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