Frozen iPhone or iPad

This video shows you exactly what to do if your device ends up being frozen. A frozen device does not necessarily mean that there is a major problem with your iPhone/iPad,iPod but it could be. A frozen device is usually caused by a simple thing that you're doing by mistake so in this video I cover everything you need to know to prevent it as well as what to do if your device is frozen.

Articles within the video:

https://support.apple.com/en-us/HT201412 - Frozen device article, this shows the steps to take that I cover in the video on how to get your device working again

https://support.apple.com/en-us/HT204770 - Restore errors that you might encounter - usually it's a common problem that is easy to fix is you get an error message