Facial recognition meant to stop unemployment fraud is blocking legitimate applicants

Florida hired ID.me — a company that uses facial recognition as a tool to verify people are who they say they are — to help with unemployment fraud. But bias within facial recognition could create new barriers to unemployment benefits. https://www.abcactionnews.com/news/local-news/i-team-investigates/facial-recognition-meant-to-stop-unemployment-fraud-is-blocking-legitimate-applicants