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Cancer survivor told to cover F cancer sweater by American Airlines staff now wants them fired, jerk
#American #Fire #Cancer #Jerk #Flight #Survive
A two-time cancer survivor says she was humiliated by American Airlines staff in a dispute over her 'f*** cancer' sweatshirt after she was told she wouldn't be allowed to board her flight to North Carolina if she did not cover up.
Roslyn Singleton was boarding a flight from Los Angeles to Charlotte last Tuesday when she was approached by an employee who told her to cover up her sweatshir.
Singleton asked the employee if the policy prohibiting her sweatshirt was in writing and she says was asked if she wanted to speak to a manager.
Singleton says she covered up the sweatshirt with a jacket but was approached by staff once more while in line to board the plane. She said the worker 'humiliated' her.
'The first thing she said to me — she didn't say hello, she didn't say ma'am, she didn't say anything — she said, 'I was made aware that there was an issue,' Singleton told WSOC-TV in an interview.
'I literally just took my jacket off. I ripped the sweatshirt off my body and I just walked away and stood in line and felt humiliated because she literally pointed me out like a child after I complied with what they asked me to do.'
In a statement to WSOC-TV, American Airlines says their policies 'prohibit clothing that displays offensive statements and inappropriate language from being worn on board.'
But the airline goes on to say that airline employees should have considered the context of Singleton's sweatshirt and offered an apology to her.
'In this instance, our team should have taken the broader context of the message displayed on the customer's shirt into consideration when explaining our policies.
'Our team is reaching out to learn more about Ms. Singleton's experience, apologize and reaffirm our support for efforts to fight cancer.'
Singleton, who says her father is currently battling cancer, tells WSOC-TV why she wore her sweatshirt.
'I don't love cancer,' she said. 'I don't respect it, and my sweatshirt gave my exact sentiments on something that has tried to kill me twice.'
She adds that she would have 'gladly' removed the sweatshirt with no problem if she were approached differently.
American Airlines says they are internally reviewing why Singleton was approached a second time after covering up her sweatshirt with her jacket.
WSOC-TV reports that Singleton and her attorneys are seeking an apology from the airline and are asking that employees involved in the incident be fired.
Singleton is also asking that American Airlines review policies dealing with customer conflicts.
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