Decathlon’s Game-Changing Customer Support: 82% Satisfaction with Freshworks

Website Link Below:
https://affiliatepartner-freshchat.freshworks.com/us8q2t57kiij

🏆 Decathlon, the world’s largest sports retailer, took its customer service to the next level with Freshdesk by Freshworks! 🚀

Facing scattered support requests and missed customer inquiries, Decathlon India integrated Freshdesk’s AI-powered automation, resulting in:
✅ 82% customer satisfaction – a major leap in CX!
✅ 30% faster first-call response time – boosting efficiency!
✅ 95% SLA compliance, even with a 17x increase in ticket volume!

With intelligent ticket routing, automation, and self-service, Freshdesk helped Decathlon streamline operations while improving both agent performance and customer experience.

📌 Discover how Decathlon is redefining retail CX with Freshworks!

💡 Try Freshworks today – 14-day free trial!

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