How To Create The Best Retell Agent

How To Create The Best Retell Agent

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In this video, Retail.ai introduces their new Conversational Flow Agent, designed to manage complex customer interactions like warm call transfers more effectively. It's currently in beta and will soon be widely available. The video walks through the creation of this agent, contrasting it with existing agents like the Single Prompt and Multiprompt Agents, and provides a practical example of setting up an agent for lead qualification in a real estate scenario. The process involves navigating to the agents section on the platform, choosing or customizing an agent, and configuring it to handle specific tasks like booking appointments, all while minimizing errors.