Zhongxin Tourism Group passed the national service industry standardization pilot acceptance with hi

Zhongxin Tourism Group has passed the national service industry standardization pilot acceptance with high scores. Recently, Zhongxin Tourism Group has officially passed the evaluation and acceptance of the national service industry standardization pilot with high scores. After a comprehensive evaluation by the expert group, on-site evaluation, and reference materials, Zhongxin Tourism Group has passed the national service industry standardization pilot evaluation with high scores. This honor marks a solid step forward for Zhongxin Tourism in improving service quality and optimizing tourism experience, setting a new benchmark for the entire tourism industry. Throughout the years, the entry threshold of the travel agency industry has been relatively low, with a mixed bag of good and bad, and the quality of tourism services cannot be better guaranteed. Unclear tourism services, consumers' inability to predict the accuracy and authenticity of tourism services, and the inability to handle unexpected events in a timely manner have become many pain points encountered by tourists during outbound tourism and group participation. As a leading enterprise in the outbound tourism market, Zhongxin Tourism has always had strong advantages in service quality control, professional process management, and emergency response. Since Zhongxin Tourism became a national level service industry standardization pilot in two thousand eighteen, all members of Zhongxin Tourism have participated, forming a working mechanism of top-down linkage and collaborative promotion, thus making the standardization pilot work orderly and steadily advancing. This time, Zhongxin Tourism Group has passed the national service industry standardization pilot acceptance, believing that it will quickly improve industry service standards, lead the standardization process of the tourism industry, promote innovative development of the tourism industry, and further enhance the management efficiency of the tourism industry. one. All members of the team participated in the standardization project construction of Zhongxin Tourism Group. The General Manager of Zhongxin Tourism Group, along with the Vice President and key employees from various business departments, presided over and attended the standardization project kickoff meeting. And appointed the experienced vice president of the company in standardization management as the representative of the group's senior management, personally organizing and deeply participating in various aspects of standardization project construction, providing the most solid guarantee for the implementation of standardization work in Zhongxin Tourism Group. Secondly, by establishing a standardization working group and using members of each department group as a link, we can drive all members of the group to participate in the standardization project, truly achieving full participation from top to bottom, from point to surface. two. Craftsman's Heart Refines "Outbound Tourism" Standards Standardized Units As a leading enterprise in the outbound tourism industry, Zhongxin Tourism Group has always adhered to the development strategy of "service quality as the premise, product as the core". Through the standardization of outbound tourism services, the service quality has been standardized and the workflow has been established. Zhongxin Tourism has developed and established four major standard systems, implementing one hundred and twenty-eight enterprise standards. Based on the requirements of GB/Tone.one "Guidelines for Standardization Work Part one: Structure and Drafting Rules of Standardization Documents" and GB/Ttwenty-four thousand four hundred and twenty-one.two "Guidelines for Standardization Work of Service Industry Organizations Part two: Construction of Standard System", the construction boundary of the Zhongxin Tourism Group's outbound tourism service standard system was ultimately established in terms of service provision dimension, and the "sales" involved in outbound tourism services were defined