Why Your Support Gets Confused and How You Can Help (2024/296)

🌟 Ever wonder why your support team sometimes gets confused by your requests?

In this episode, Charly Leetham shares insights into the disconnect between users and support teams. 🌟 Learn how to bridge the gap by providing clear, detailed explanations of what you were doing, the steps you took, and the outcome you expected. 🌟 Pro tips include using screenshots and screen capture videos to demonstrate your issue effectively. And when miscommunications happen, remember—sometimes, laughter is the best solution! 🌟

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