Human Centered Leadership

In today's rapidly evolving work landscape, workplace conflict is becoming increasingly prevalent. Whether it's adapting to remote work, managing hybrid teams, or addressing the needs of a diverse workforce, effective communication is more crucial than ever. This book provides over 300 real-world phrases and communication tactics that empower individuals to de-escalate conflicts, rebuild trust, and foster collaboration.

Karin Hurt and David Dye, renowned leadership and workplace culture experts, draw from their extensive experience to offer insights backed by research and real-world examples. Through their book, they provide readers with the tools they need to address workplace issues proactively, ensuring a healthier and more productive work environment.

Here are some key highlights of "Powerful Phrases for Dealing with Workplace Conflict":

Over 300 practical phrases to de-escalate common workplace conflict situations.
Clear examples and explanations to enhance communication effectiveness.
Critical communication tools to address issues before they escalate.
Insights from the World Workplace Conflict and Collaboration Survey, offering a global perspective on workplace dynamics.