Tom's Trek: Allocating Work in a Family Law Firm

We are following Attorney Tom Hartin as he forms and launches his Family Law Firm.

We recorded this show just after Tom launched and had a wide ranging discussion on managing a family law firm. Highlights include:

1 - The impact of fixed-fee billing on efficiency and client satisfaction
2 - Managing and optimizing U.S.-based and Philippine-based teams
3 - The role of a good paralegal in improving service delivery and managing high caseloads
4 - Expectations for handling ~40 active files per attorney

Enjoy!