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The Art & Science of Consumer Involvement - In-Depth Report, Literature, Trends, Strategies & Test
In the bustling world of commerce, “Consumer Behaviour” is a crucial cornerstone for brands of all sizes. It’s a multi-dimensional science that encapsulates the intricate mix of human actions, motivations, and choices when buying and utilising products and services (introduction to consumer behaviour).
https://webmarketsupport.com/consumers-involvement-with-the-product/
For that reason alone, studying consumer behaviour should be the starting point of any business.
We also discussed and analysed in depth the consumer’s decision-making process, that is, a series of steps (stages) that consumers go through when considering and making purchases of goods and services.
Today, we’re diving even deeper into this beautiful science.
We’ll be discussing the consumer’s involvement with the product.
Consumer’s involvement with the product refers to the level of personal engagement, interest, and significance that an individual attributes to a particular product or product category. It reflects the extent to which a consumer is emotionally, intellectually, and behaviourally connected to the product, influenced by factors like personal relevance, emotional appeal, and perceived importance. Understanding consumer involvement is crucial for businesses seeking to create effective marketing strategies and foster meaningful connections with their target audience.
So, in this article, we’ll be exploring:
Definitions of consumer’s involvement
Factors that influence consumer involvement with the product
Involvement levels
Comparison of low-high involvement hierarchy (with an infographic)
Categories of purchasing behaviour based on involvement (with an infographic)
Involvement measurement
Psychological aspects
Cultural and social influences: Literature, example #1 Louis Vuitton, example #2 Apple
Ethical considerations plus 3 Studies: Target marketing, marketing regulation – marketing to children, gamification and customer experience in online retail.
Global market insights: 3 examples of global brands (Samsung, Alibaba, Toyota), consumer behaviour research (the A-B-C-D paradigm, 85 peer-reviewed publications on cross-cultural variations, cross-cultural impact on consumer behaviour), challenges and opportunities case studies (WTO academic network, Burberry), global market fails examples, pitfalls of global marketing, and key takeaways.
Product placement and involvement: product pricing, product display/promotion (with various examples and video ads and trailers), most used ad channels, and product distribution (with various strategies)
Involvement theories (with an infographic based on one of those theories)
Marketing strategies for converting involvement from low to high
Theories of consumer learning including an experiment with an infographic
Brand loyalty, factors that affect it, and measuring brand loyalty
Technological advances: Augmented reality (AR), virtual reality (VR), artificial intelligence (AI). 3 examples: IKEA, Audi, Amazon. 3 case studies: Sephora, Lowe’s, Netflix.
The recent trends.
Challenges and pitfalls: common issues and how to overcome them, failure examples (Shutterfly, JCPenney, PalmPilot), success examples (Lush, Uber, GoPro, Starbucks, Agroboca, 5 brands’ responses to negative comments), case studies (Intel, 335 Vietname customers, the role of CSR skepticism).
Future trends.
Statistics.
Real-life case studies: NikeID, the Mastermind Platform, Our Hotel, and live events as a consumer involvement strategy.
Implications for marketing strategies.
Actionable takeaways.
Conclusion and next steps.
The engagement expert quiz: how strong is your marketing game?
Surprise
Are you ready?
https://webmarketsupport.com/consumers-involvement-with-the-product/
#businessstrategy #businessconsultant #marketing #consumerbehaviour #consumerbehavior #consumertrends
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