Episode 4 - Patriot Economy Mastery: From Casual Buyers to Devoted Loyalists

Summary:
In this episode, hosts Kurt and Kristen Luidhardt sit down with award-winning entrepreneur, Chris Turner, CEO of Patriot Grassroots and Board Member of Patriot Mobile. Dive deep into the burgeoning Patriot economy, where businesses are not just surviving, but thriving, by aligning with strong conservative values. Chris reveals his lessons learned while serving on the board of Patriot Mobile, a telco that’s more than just a service provider—it’s a mission-driven cause. And Chris doesn’t just talk business; he shares the secrets to building unshakeable trust and having brutally honest conversations with customers. You’ll also hear about Chris’s passion for prioritizing employee well-being and making a bold promise: no employee will ever have to apologize for things beyond their control.

Key highlights include:

- Own Your Customers: Are your customers merely renting your services or are they truly invested in your brand? Learn the mindsets and techniques to transform casual buyers into devoted loyalists.
- Patriot Mobile’s Growth: Chris details the impressive growth of Patriot Mobile, from 36,000 to over 140,000 subscribers, and the strategies behind this success. Chris explains how this company isn't just about mobile services but is a cause, creating an infrastructure for people to live without the threat of being canceled.
- Trust and Honesty: Understand the critical importance of honest conversations in building lasting trust with customers, creating a superior experience compared to competitors.
- Center-Right Workforce: Explore the value of hiring center-right employees, and the impact they have on business productivity and culture.

The conversation also emphasizes the importance of faith in business, surrendering control, and serving others. Learn how businesses and brands can move beyond merely “renting” customers to truly “owning” them by fostering deep loyalty and commitment. This episode is packed with insights for business owners looking to tap into the lucrative and influential conservative market.

Takeaways:
- Conservative businesses have a unique opportunity to convert right-of-center customers, who Chris describes as 'renting' from brands that don't align with their values, into lifelong loyal patrons.
- By delivering superior service, quality, and customer experience, these businesses can forge deep, lasting relationships, that Chris terms ‘marriages’, reflecting their commitment to family and long-term loyalty.
- The Patriot Economy is surging as businesses align with conservative values, attracting loyal customers who stand by their principles.
- Trust and honesty are the bedrock of lasting customer relationships; businesses must match or exceed competitor experiences.
- Patriot Mobile exemplifies success in the Patriot economy, offering stellar mobile services while staying true to conservative and Christian values.
- Strategic hiring of employees who share your company’s values can lead to a more productive and harmonious workplace.
- Creating a safe, cancel-proof environment for employees and customers is not just a goal—it’s a necessity.
- Faith and surrendering control play vital roles in both personal and business growth.
- Serving others and adding genuine value is the cornerstone of enduring business success.

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