Elevate Your Business! Transforming Customer Journeys w/ CX Expert Mary Brodie

Welcome to today's episode of "Elevate Your Business!" We are excited to have Mary Brodie with us. Mary is a creative, resourceful, and strategic professional with over 19 years of experience in customer experience (CX) and user experience (UX) leadership.

She has a proven track record of optimizing all aspects of the customer journey and aligning teams around common goals. As the founder of Gearmark, Mary has provided visionary leadership for multiple high-profile organizations, designing integrated strategies that close operational gaps and unlock new revenue streams.

Her expertise in leveraging CX and design thinking best practices has driven digital transformation at speed and scale.

Mary is also a supportive team leader who excels at training and empowering others, motivating her team to achieve their best work.

Please join me in welcoming Mary to the show!

🌟 What do you see as the most important tactic in achieving CX success?