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Let Me Think About It
Client says, let me think about it...here's what you do. The ultimate solution to handling the common objection "let me think about it" is to respond with confidence and without hesitation, guiding the conversation with options and understanding the customer's point of view to instill confidence and lead to successful sales.
1. 00:00 🤔 The objection "let me think about it" can be addressed by reframing the response to create a more productive conversation.
2. 01:12 🤔 Providing a solution that aligns with the customer's need for time is the best response when they say "let me think about it" in a sales situation.
2.1 When someone says "let me think about it" in a sales situation, it can lengthen the sales cycle and slow down the sales velocity equation.
2.2 When someone says "let me think about it," the best response is to understand their need for time and provide a solution that aligns with how the brain works.
3. 03:07 🧠 Guide the conversation by providing options when someone says "let me think about it" to keep the conversation going.
4. 04:24 🤔 Reaffirm interest and address uncertainty when someone says they need to think about it, and consider the product's fit.
4.1 When someone says they need to think about it, it's usually because they're interested but not sure, and you need to reaffirm their interest and address their uncertainty.
4.2 The speaker addresses common reasons for uncertainty about a product and emphasizes the importance of considering its fit.
5. 06:04 🤔 Determining if a pool or product is a fit for a client/customer by asking about specific features and considering their input.
5.1 The speaker discusses the process of determining if a pool is a fit for a client's needs by asking for their input and considering various features.
5.2 The speaker discusses the process of determining if a product is a fit for the customer by asking about specific features.
6. 07:41 💡 Understand that when a customer says "let me think about it," it may be a finance issue, so quickly address the root of the hesitation.
6.1 If the product has all the features you want but the customer is hesitant, it's likely a finance issue, so get to the heart of the matter quickly.
6.2 When someone says "let me think about it," it's important to ask if the issue is related to the fit, features, or something else.
7. 09:29 💡 People often hesitate to bring up financial concerns when considering a purchase, even if they have the money, and often use "I need to think about it" as an excuse.
8. 10:16 💡 Position yourself as an expert, communicate confidence, and funnel potential clients through the decision-making process to reduce anxiety and create a confidence margin in sales.
8.1 The fourth F in presentations is fear, which can make the audience feel uncomfortable and lose trust in the presenter.
8.2 Understand the customer's point of view, position yourself as an expert, and communicate confidence to help them make a buying decision.
8.3 In sales, the key to differentiation is how you present your product or service to the client, increasing their certainty and reducing their anxiety to create a confidence margin.
8.4 When someone says "let me think about it," funnel them through the process to determine if they are truly interested and to shorten the sales cycle.
#handlingobjections #objections #letmethinkaboutit
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