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No Tricks Just Sales: Build Trust with Customers and Get More Sales
Establish a connection with your customers. Building rapport and a strong connection with customers leads to more sales and referrals because it builds trust, increases comfort, and makes them more likely to choose you as their advisor or vendor.
Remember, customers buy from sales people they know, like and trust.
1. Active Listening: Pay full attention to customers, and listen more than you talk and remember their names.
2: Be Genuine, show Empathy: Be yourself in the conversation. Understand their needs and feelings, showing you care about their concerns.
3. Ask Open-Ended Questions and Find Common Ground: Uncover their specific needs and desires. Discover shared interests or experiences to create a personal connection.
4. Provide Value and Offer Support: Offer solutions or insights that address their unique challenges. Show that you're there to help, even if they're not ready to buy today.
Are you following a sales process? Do you have a sales process system?
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