But Aren't You Not IT Support?!

At times within the IT career both end users and IT support techs usually find themselves having to follow specific protocols mandated by the company, which at times causes a lot of inconveniences to the work flow of both the IT support staff and the end users. Legend says there is a user out there somewhere still being transferred to the next available IT support agent to help with a different issue. Enjoy!

These are just snippets into the life of an ordinary IT support agent! Hope you enjoy and come along for the ride!!