Will WhatsApp be Answering Calls Next?
1 year ago
Victor Garayar, the Director of Cognitive AI from Amelia, shares his valuable insights on how they are addressing this intricate puzzle.
Discover how companies are navigating the dual challenge of handling customer service in both call centers and the ever-expanding realm of social media.
🔗 Visit our website https://www.recursive.house/rh-podcast/koapez9mlo4qaxrckodiq2mzgjv6zy
📺 Watch the full episode on our YouTube channel: https://youtu.be/6mNVX_vJsQQ
#CustomerService #DigitalTransformation #AIinCustomerInteractions #CallCentersVsSocialMedia
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