Customer Success in the Age of AI: Lessons from a Microsoft Director

Part 1 Link: https://youtu.be/NdrbGsv39ko

Full Podcast Link: https://youtu.be/T8APoHYvBFY

Chris Wogu is an entrepreneur, software engineer, and podcaster. He owns a software consultancy and AI development company (Recursive House)

Company Website:
https://www.recursive.house

Instagram: https://www.instagram.com/recursive.h...
Twitter: https://twitter.com/RecursiveHouse
Tiktok: https://www.tiktok.com/@recursive.house

Today, we have a remarkable guest joining us. Ayman Husain is the Director of Customer Success for Data, AI, and Advanced Analytics at Microsoft. With a wealth of experience in the tech industry, he's here to share invaluable insights and expertise. Get ready for an engaging conversation with our guest!

00:00 Accelerated AI Integration and Customer Change
7:22 Data Infrastructure and Market-Relevant Information
21:12 Customer Success and Change: How connected are they
22:04 Reaching outcomes: Conversations at Different Stages
26:34 Outro