Keep Your Process Solid with Jim Cosmas

Don't Let the Heat Melt Your Business: Keep Processes Tight and Thrive in the Busy Season

Hey, HVAC contractors and home service professionals! It's Jim Cosmas here, and I've got a crucial message for you as things heat up. In my latest video, I talk about the dangerous trap that many of us fall into during the busy season: complacency.

We all know Mother Nature is a better salesperson than any of us, but don't let that lull you into a false sense of security. When the heat turns up, it's easy to make sales, but it's also where companies tend to slip up and neglect their processes, service quality, and even employee relationships.

Don't fall victim to this common pitfall! In my video, I'm sharing vital tips on staying solid through the busy season, including:

Maintaining one-on-ones with managers, owners, field staff, and leadership teams
Regularly checking your financials
Ensuring your sales and service processes are rock solid
Avoiding overbooking service technicians to maintain quality and customer relationships

Don't wait until the shoulder season comes back around and you're left picking up the pieces. Learn from my experience and keep your processes tight during the busy season to ensure long-term success. Click on the video and let's stay solid together!
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