Doing business with Equator Coffee appears to require one to give their financial details to the CIA
Several years ago I purchased a bripe coffee maker (brew pipe) from Equator Coffee near Ottawa. It looked like a good way to get a “quick” shot of coffee while out on a ride. The bripe produces a small short of intense coffee experience, which I described as similar but not an espresso, recently someone pointed out it was similar to a Turkish Coffee – a more accurate description. For me a good coffee is a strong intense drink of coffee, those that measure a quality coffee in terms of ounces of coffee , the bripe does not work. Very quickly the bripe became my preferred way to brew coffee at home.
As could be expected the light/heater to heat the water wore out from use. (A Cigar lighter is not intended for the 2 or so minutes of constant use to heat the water). I assumed no problem and could just order a replacement from Equator coffee or its subsidiary https://briping.com/ but was not that easy. To order it I was required to pay using my “Shop Pay” account, first problem here To have a ShopPay account I needed to give them my cell phone number. Having an Environmental Sensitivity I known as Electro Magnetic HyperSensitivity (EHS) I can not have or use a cell phone. Environmental Sensitivities according to the UN declaration of Human Rights is to be accommodated, this is continued in to the Canadian Human rights. So I then looked at their alternate methods of payment using Goggle Pay or PayPal – both required I give them full financial details which they appear to pass onto the CIA (I have no doubt had I gotten further with ShopPay I would have had to provide them with financial details to be forwarded to the CSA too)
I then asked if I could send them a Canadian Postal money order and they refused with a snarky email ridiculing me for my concerns. When I got back to them suggesting they reconsider Craig Hall the owner of Equator Coffee doubled down with another snarky remark.
For their lack of customer service and insistence I provide financial details to the CIA as well as their insistence on using digital currency and refusing to accept as good as cash, I can not recommend this company as one to do business with their concept of customer service appears to be the antithesis of good customer service,
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