12 Tips for Running and Managing a Crew

Running a crew, leading a whole jobsite, or even managing an entire company has a ton of moving parts and takes years of practice and refining to be successful. In this latest episode of Electrician U, Dustin shares his top tips for being the one in charge of the crew

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The first thing to remember is that everything is on you! You are the one calling the shots and in charge of everything, so, good or bad, it all comes down to you. People are looking at you for direction and to have answers/direction and that includes customers. You will be the one coming in early, staying late, and working weekends to finish things up. The company, the work crews, and the customer all are expecting you to lead the charge and be ultimately accountable.
Secondly, as a person in any management role, other employees are not going to care as much as you do! Nor should you expect them to. For the most part, your employees are there to make a paycheck to support themselves and their families. Period. Again, they would like to work Monday thru Friday and go home and forget their workweek!! They simply don’t have as much at stake as you do, so the drive that you have is not the same. If you expect them to care like you do, you are going to set yourself up for failure as a leader thinking those employees are rotten, when in actuality, it is your leadership style that may need to be tuned up a bit!
It is your job to make everyone feel like they are doing a great job! You are the cheerleader. If you are constantly being negative with your employees, they will eventually just give up and probably leave. Some people work well with a bit of pressure applied, so you will have to learn each and every employee to see what makes them tick! But everyone needs to hear (frequency is dependent on the individual) that they are doing a great job. With the above tip about how much you care; this one is also where being a servant leader can reap benefits. If you can remember that YOU work for THEM and support them to be successful, you will most likely have better results! The same can be said for the inverse of the above! Its also your job to let them know when they are NOT doing a good job. But be tactful about it. Don’t attack their character, just fix the problem! If you just rip people apart on a personal level, they will be less inclined to admit mistakes. Frequency is also an issue. You will have better results if you are positively reacting to your employees and only come off the rails due to severity! Otherwise, they will just become immune to being chastised!
Your employees also need to see YOU being the solid ROCK behind them, but also be adaptable and fluid. It depends on the situation but be the one who is calm in the storm. Everything can be fixed if broken or if something gets missed. But just be calm, solve the problem, and get it fixed. You must be able to shift gears and go in different directions. You are also the one to set the goals. Set goals that will push them, but not break them! Give your people something to strive for and grow. Not everyone will want that responsibility, so it will be dependent on the individual employee. Recognize both people who strive AND those that just DO!!
Listen to those around you, regardless of your role. Be open to change and listen to others’ ideas. You may just be able to learn something new or a better way of doing something. Also, recognize them for their ideas so they will continue to think past the realm of normal! It is also beneficial to recognize when you are wrong or make mistakes. No one is perfect and you can drive your employees south if you carry that attitude of “its someone else’s mistake, not mine”. Be humble and own up to your mistakes.
We hope this has been a helpful insight on how to carry yourself when you are the one in charge. Be humble and a servant leader who supports and recognizes everyone else. It will help the TEAM grow and be successful. Is there a topic you would like to see a video on? Leave a comment in the comment section and let us know! Please continue to subscribe to and follow Electrician U and Dustin as we are constantly adding new content to help our followers be the best that they can!!