NIGHTMARE eBay Buyer Tries to BULLY ME! [MUST WATCH]

2 years ago
8

You WON'T Believe what this eBay Buyer did to me!
🔥𝗝𝗼𝗶𝗻 𝗭𝗶𝗸 𝗛𝗘𝗥𝗘 ➡️ https://www.zikanalytics.com/r/ebay-b...

In this video, Ela will be sharing how she handled being bullied by one of her customers.

Video Overview
0:00 Intro
1:38 Overview of the situation
1:56 Process of how to handle it
2:12 Step 1: Check if you have previous conversation with the buyer
2:35 Step 2: Message the buyer accordingly
2:43 Step 3: Ask the buyer to take a photo of the item
2:55 Step 4: Inform the buyer of your conditions
3:45 Step 5: Chat to eBay Customer service

Note: eBay has your back with eBay seller protection. It tells you how to handle buyers that want to return items even though it's not your fault.

Scenario
The customer bought a water stopper for $10 and all the size is stated on the photo and listing. The item is paid on March 12, shipped on March 16, and delivered on March 30th.

Process:

Step#1: Check if you have previous conversation with the buyer. Copy the buyer's name and paste it to the all message page search bar.

Step#2: Message the buyer accordingly. In this case, Ela said "If I sent the wrong size, I'm very sorry and I would send a full refund.

Step#3: Ask the buyer to take a photo of the size of the particular item to check if it is the same size that I stated in your listing.

Step#4: If is is the same size stated in the listing, inform the buyer that he/she can send back the item but with his/her own expense. Inform them of your condition and in this conditon Ela informed the buyer that she doesn't offer free returns if there's no problem on her end.

Step#5: Chat eBay Customer service and ask them to check it out. Ela was covered in this situation. The eBay sent a message to the buyer that he/she needs to ship back the item on a specific date.

Important Note: If you have all the information about the item written in the photos and in the item specifics and you're familiar with the item as well as the eBay protection policy, then you need not to worry about getting a low feedback score or losing money with customer bullying.

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