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Amazon's Thursday Night Football debut had a few technical problems
The words came out of Al Michaels' mouth: "Touchdown, Chargers!"
For some viewers, the ball was still in the air.
That was one of the few tech issues NFL fans experienced while streaming "Thursday Night Football" between the Kansas City Chiefs and Los Angeles Chargers.
Yes, the debut of "TNF" on Amazon's Prime Video could have been disastrous. The stream never crashed, a fate competitors RedZone and DirecTV experienced Sunday ahead of Week 1 games. And it's important to note that private internet connection plays a role while streaming.
The Prime Video official Twitch channel (Amazon owns Twitch) had hundreds of thousands of viewers, according to The Ringer, and had a more high-quality stream compared to what some saw on their smart TVs or laptops.
The vast majority of viewers had little-to-no issue. But it wasn't seamless. Such is the reality of broadcasting a game exclusively over the internet and the limitations of technology. That kept the @AmazonHelp Twitter account busy Thursday.
Three key problems presented themselves over the course of the game, according to responses on social media:
Volume mixing
Audio out of sync with picture
Buffering
Several individuals complained about the crowd noise drowning out the studio broadcasters, while the famously loud Arrowhead Stadium crowd couldn't be heard during the broadcast.
"I hope they fix the volume, (I) could hardly hear the pregame team when they were outside," one fan wrote on Twitter. "Charissa Thompson shouldn't have to yell."
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