Burke decision helped the company regain the trust of its customers

Johnson & Johnson recalled and destroyed an estimated 32 million bottles of Tylenol valued at 250 million in today dollars.1.5 million of the recalled bottles were tested and 3 of them all from the Chicago area were found to contain cyanide.Burke decision helped the company regain the trust of its customers,and product sales rebounded within a year.Prompted by the Tylenol murders, Johnson & Johnson became a leader in developing tamper-resistant packaging and the government instituted stricter regulations.