Unleash potential through communication: Gloria Pierre

The pandemic has drastically changed customer expectations and communication requirements. Your staff communication and engagement have become extremely important for your business success. It is therefore very important that both internal communication within your organization as well as the communication skills of your employees are effective, especially in times where large amount of the population are working in hybrid environment.

I had an honor of interviewing Gloria Pierre, President of “Clearly Speaking” and an author of 7 books on Communication including “ABC For The Workplace”. She shared insight on negative impact of soft skills on both team performance and business growth. She also mentioned that how expectation from communication changed during pandemic with usage of video calls and remote work.

• New communication expectations from pandemic
• Growth opportunities for both leaders and customer service
• Impact of self-talk and team performance on business growth
• Difficult conversations, conflict resolutions and effective listening skills
• ....many more...

https://www.clearlyspeaking.ca/

Gurmeet Judge, President & CEO at Encompass Business Technologies or “Encompass”
Encompass is an innovative provider of powerful, practical and cost-effective technology and consulting services focused around “Aligning Technology with Business Process” and a belief that technology should deliver consistence, expected business results.

Website: https://encompassbt.com
Twitter: https://twitter.com/gurmeetjudge
LinkedIn : https://www.linkedin.com/in/gurmeetju...