Hot weather shutoff rules now in effect for some but not all electric customers

Rules that prohibit Arizona utilities from shutting off power to customers during the hottest months of the year, became permanent on Monday. The policy had been debated by state regulators, companies, consumer advocates and other stakeholders since June 2019, when it was first reported that 72-year-old Stephanie Pullman of Sun City died after her power was disconnected on September 7, 2018.