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  1. Why your repair shop should NOT pay for paper or television advertising!

    Why your repair shop should NOT pay for paper or television advertising!

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    10
  2. Creating a curriculum for self learning through excuses.

    Creating a curriculum for self learning through excuses.

    39
    10
    11
  3. Control yourself to control the world - why it's right to be at fault even if you're not wrong.

    Control yourself to control the world - why it's right to be at fault even if you're not wrong.

    52
    13
    17
  5. Effective managers aren't afraid to be UNFAIR.

    Effective managers aren't afraid to be UNFAIR.

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    3
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  6. How the authorized repair center is forced to screw the customer.

    How the authorized repair center is forced to screw the customer.

    15
    3
    6
  7. A word on Apple boxes and the people who love them.

    A word on Apple boxes and the people who love them.

    36
    9
    16
  8. Successful IT professionals sell people on what's important

    Successful IT professionals sell people on what's important

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    1
    6
  9. Don't live with an employee's mindset; create life as you want it to be.

    Don't live with an employee's mindset; create life as you want it to be.

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    2
    9
  10. QuickBooks is slow, poorly coded software.

    QuickBooks is slow, poorly coded software.

    15
    2
    8
  11. Traditional vs. modern ecommerce; the story of Steve making Hakko humble.

    Traditional vs. modern ecommerce; the story of Steve making Hakko humble.

    22
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    9
  12. It's not about the money, it's about the respect.

    It's not about the money, it's about the respect.

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  13. Time management, why technicians lie(pt 2), relative ethics, and the concept of the "repair timer."

    Time management, why technicians lie(pt 2), relative ethics, and the concept of the "repair timer."

    14
    6
    8
  14. HP is scraping the bottom of the barrel

    HP is scraping the bottom of the barrel

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    1.47K
    17
  15. We beat Apple at their own game - let the unauthorized calibrations BEGIN!

    We beat Apple at their own game - let the unauthorized calibrations BEGIN!

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  17. Why the self diagnosis sucks - you don't get to choose your problems in life.

    Why the self diagnosis sucks - you don't get to choose your problems in life.

    2
  20. Wishful thinking & selective hearing - the mortal enemies of the repair shop.

    Wishful thinking & selective hearing - the mortal enemies of the repair shop.

    6
  24. Where did I start, how do I get there (the answer to everything)

    Where did I start, how do I get there (the answer to everything)

    3
  25. U.S. immigration procedures deter taxpayers that WE NEED!!!

    U.S. immigration procedures deter taxpayers that WE NEED!!!

    2