Jack Bosma Resume
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Jack Bosma
1-973-810-5550
tutorjacknetwork@gmail.com
Work Experience:
Content Creator, January 2014 - Present
Experienced online social media platform user and trainer. curriculum developer and designer. Trained and developed collaborative relationships with global learning online team members. Create, manage, and train platform users on Crowdcast, Discord, eZWay, Facebook, Free4Talk, Gumroad, Kick, MEETN, ReferLife, Reddit, Rumble, Skool, Spotify, TalentLMS, Twitch, Udemy, X, YouTube, Zoom A trained positive, enthusiastic, and competent career counselor and content creator. Educated in a diverse range of leadership and management skills, qualities, and attributes. Knowledgeable professional at building and maintaining international collaborative relationships.Skilled at leading, coaching, resume preparation, interview, job search strategies, and supporting clients using interactive skills with listening, speaking, reading, and writing. Trained in the delivery of overall training program administration and ongoing coaching program content to audiences.International online project management of social media content development, preparation, presentation, and revision.
Transition Assistant, December 2012 - December 2013
Training and Education building 4335 MCAS Cherry Point, N.C. 28533
40 hours per week Supervisor: Mr. Shane Muravsky; 252-466-4021
Provides educational briefings and employment resources to military personnel and family members by delivering Transition Assistance Management and Family Member Employment Assistance Program briefs, seminars and workshops monthly using federal and local regulatory orders, bulletins, instructions and notices. Develops and delivers support materials using Microsoft Office Suites programs to include Word, Excel, Powerpoint, thumb drive, DVD, and CD. Provides knowledge from Departments of Defense, Labor, and Veterans Affairs information to resolve questions. Uses military lifestyle experiences when delivering content. Prepares and submits Headquarters Marine Corps statistics for review, analysis, and submission using Microsoft Excel using phone logs, walk ins, referrals, inquiries and demographics, coordination, intake forms, computer usage, workshops, classes and hours worked data. Communicated with peers, subordinates, superiors, and family members by providing four workshops, and preseparation seminar presentations monthly. Multitasks to schedule and substitute briefers and in the provision of individualized services for diverse military and family member audiences. Refers customers for specialized assistance when necessary. Schedules appointments and provides coaching for resumes; federal, state and local employment applications on paper and online; interviewing skills; job search techniques. Plans, develops, administers and evaluates the content of briefings. Provides counseling and specific follow up to customers by identifying, researching and providing specific information. Order publications and office supplies, maintain a resource library.
Transition Specialist, July 2008-December 2012
MCB Camp S.D. Butler Personal Services Center, Unit 32023 FPO AP 96373-5023
40 hours per week Supervisor: Mr. Dean Daniel; DSN: 011-81-98-970-7810
Provides educational briefings and employment resources to military personnel and family members by delivering Transition Assistance Management and Family Member Employment Assistance Program briefs, seminars and workshops monthly using federal and local regulatory orders, bulletins, instructions and notices. Develops and delivers support materials using Microsoft Office Suites programs to include Word, Excel, Powerpoint, thumb drive, DVD, and CD. Provides knowledge from Departments of Defense, Labor, and Veterans Affairs information to resolve questions. Uses military lifestyle experiences when delivering content. Prepares and submits Headquarters Marine Corps statistics for review, analysis, and submission using Microsoft Excel using phone logs, walk ins, referrals, inquiries and demographics, coordination, intake forms, computer usage, workshops, classes and hours worked data. Communicated with peers, subordinates, superiors, and family members by providing four workshops, and preseparation seminar presentations monthly. Multitasks to schedule and substitute briefers and in the provision of individualized services for diverse military and family member audiences. Refers customers for specialized assistance when necessary. Schedules appointments and provides coaching for resumes; federal, state and local employment applications on paper and online; interviewing skills; job search techniques. Plans, develops, administers and evaluates the content of briefings. Provides counseling and specific follow up to customers by identifying, researching and providing specific information.
Adjunct Faculty, August 1994- November 1995; November 1999 to December 2011
Central Texas College American Preparatory Institute, Unit 35033 FPO AP 96373-5033
40 hours per week Supervisor: Mr. Hans Estes DSN: 01-81-98-970-7674
Uses skill in written and verbal communication to communicate at conferences, meetings, workshops, seminars and classes by developing, instructing, initiating, facilitating, and moderating discussions in General Studies Associate Degree, and High School Diploma Completion Program classes. Instructed 500 separate classes for 1000 new or returning students. Consulted, developed programs, and assessed needs competently by delivery of updated curriculum to students on topics such as medical psychology, medical legal issues, and patient assessment in support of the Emergency Medical Technician Associate Degree program for 80 students. Enrolled and instructed students in courses consisting of patient assessment, triage and response, cardiopulmonary resuscitation, medical emergencies, psychiatric intervention, shock and trauma assessment and treatment using knowledge of workforce development programs by monitoring employment opportunities in the emergency medical technician field by reading professional material and literature, and participating in instructor in service programs and seminars. Utilized the internet and Microsoft Office applications to locate and prepare academic and adjunct student study materials for an approximate total of 500 personnel. Prepares attendance, grading scale information, progress and data reports, using Microsoft Office programs. Performs individual counseling assistance and refers students to subject matter experts in providing educational program information on college enrollments, tuition assistance, testing, financial aid eligibility, Veteran's Administration benefits, DISCOVER, KUDER, TUTOR and specialized online educational database research. Assists students in making course and program choices and in planning goals. Counsels on the requirements and selection of tests that must be completed, to include the Test of Adult Basic Education administered at the beginning and conclusion of the program. Uses personal contacts and e-mail correspondence to maintain liaison with colleges, universities and technical schools to provide referral information on policies and procedures.
Operational Readiness Support Program Assistant; December 2005 to July 2008
MCB Camp S.D. Butler Personal Services Center, Unit 32023 FPO AP 96373-5023
40 hours per week, Supervisor: Mr. Joseph Cassidy 011-81-98-970-3150
Conducted workshops and seminars by developing content, coordinating briefers and presenting material at Newcomers' Orientations, Smooth Move Workshops and Sponsorship training programs monthly. Prepared material by Microsoft Office Suites programs, DVD, and CD. Ensured the materials to include student handouts and administrative items were available. Provided knowledge from rules and regulations, resolved questions and concerns by using personal and professional experiences of the military lifestyle and the objectives of military family support programs as the Marine Corps Bases Japan Sponsorship Program Coordinator. Managed relocation assistance program requirements using customer feedback and recurrent U.S. Marine Corps and Navy policy guidance to ensure information and referral services are provided. Utilized statistical data in the review, analysis, and submission of monthly reports from assigned staff using Microsoft Office Suites database management programs and phone logs, customer walk ins, referrals, service member inquiries and demographics, sponsorship coordination, intake forms, customer computer usage, workshops, classes and hours worked. Submitted reports submitted to management, and demonstrated coaching skills by providing step-by-step guidance and feedback to ten staff members monthly in the preparation and submission of reports. Used public speaking to communicate orally and in writing at workshops and seminars by providing presentations during Sponsorship, Newcomers' Orientation, and Smooth Move Workshops for 200 personnel monthly and coordinate the scheduling and arrangement of subject matter experts and presentations. Operated training aids and performed routine audiovisual equipment diagnostic support and maintenance for ten monthly training sessions. Demonstrated technical counseling technique knowledge by providing facilitation and delivery of 80 briefs and workshops with 1500 personnel in attendance during a twelve month period. Supplied family sup-
port program guidance to 50 sponsors monthly for incoming Navy, Marine Corps, and DOD civilian personnel and family members by phone, appointment, and e-mail contact and sponsorship training sessions. Processed community resource contact information located in the Standard Installation Topic Exchange Service (SITES) and Military Homefront.com database, in addition to federal, state, and local websites for 75 transitioning military personnel and family members monthly. Reviewed publications and companion websites on a monthly basis to gain knowledge of job trends and hiring practices when providing information and referral services to 100 customers weekly on the phone and while accessing computer databases. Used veterans' information and referral program websites on a daily basis for personal and professional growth and to assist approximately five retirees weekly in obtaining benefits and information on state and federal workforce development and employee assistance programs. Operated a check-in and check out loan locker.
Senior Enlisted Leader, June 2005-January 2006
USNH Okinawa P.O. Box 1600, FPO AP 96362-1600
40 hours per week Supervisor: HMCM Jose Mendez DSN: 011-81-6117-46-7883
Analyzed training programs, regulations and guidelines by performing management functions and used techniques and knowledge of program requirements in developing updated training curriculums for assigned personnel by utilizing knowledge of staff needs and U.S. Navy Hospital Corpsman skill sets and required training competencies for the National Registry of Emergency Medical Technicians and American Heart Association.Provided advancement training opportunities for an assigned staff of 1200 personnel. Initiated required counselling and evaluation sessions by using skill in interviewing and job coaching and enabling clients to developing long-range career goals by initiating counseling sessions and periodic evaluation reporting on 75 personnel, six times per year formally and informally. Demonstrated public speaking skills to communicate orally at conferences, meetings, workshops, seminars, and classes in performing individual training, group instruction, lectures, on-the-job training, demonstrations, and testing situations as directed by senior personnel. Developed and organized training materials and presentations. Utilized reference libraries, testing and evaluation procedures, multimedia visual aids and other educational materials to enhance training techniques used in 160 separate presentations. Implemented the effective delivery of several separate training curriculums to include American Heart Association Cardiopulmonary Resuscitation training, National Registry of Emergency Medical Technician program certification, the delivery of U.S. Navy enlisted advancement training sessions by implementing and correlating a critique and follow-up system to identify, interpret, and track program effectiveness and success by updating and entering program training information utilizing the SPMS (Standard Personnel Management Support System) to track training status and relevant data for 1200 assigned staff personnel. Monitored communication with 20 separate departmental training representatives to schedule classes. Ensured that correct documentation and requirements were identified and completed. Monitored enlisted staff member interviews to assess training needs and coordinate correct database entries in direct support of 1200 personnel monthly. Coordinated assistance with Navy Knowledge Online login; personal and professional learning course enrollment, transcript request and annotation and documented course completions and career counseling as necessary for 50 personnel monthly. Provided planning and coordination skills to deliver staff orientation class training content, to include Sexual Harassment, Equal Opportunity, Navy Rights and Responsibility, Fire Safety, Force Protection, and additional briefings as required for 150 newly reporting military personnel. Demonstrated topical public speaking proficiency, in conjunction with the set up and delivery of curriculum via Microsoft Office applications, in focus machine, projector and screen.
Senior Enlisted Leader, June 2003-June 2005
USNH Okinawa P.O. Box 1600, FPO AP 96362-1600
40 hours per week Supervisor: Captain Susan Chittum DSN: 011-81-6117-46-7555
Assigned as the Directorate for Surgical Services Senior Enlisted Leader, Performed periodic processing and registration of patients within the Composite Health Care System (CHCS) receiving specialty clinic care within the Directorate of Surgical Services. Maintained the data integrity of electronic system and paper files in accordance with governing HIPAA DOD and local command instructions and notices. Verify and make minor administrative adjustments to standardized clinical Primary care manager templates within CHCS. Verifies sponsor and family member information when scheduling initial and subsequent follow up visits. Researches and interprets benefits, policies and procedures to the military staff, using Department of Defense, Health In-
formation Portability and Accountability Act, and command instructions and notices. Designated as a directorate customer service representative review access to care information with patients and investigate concerns with appointments and the overall delivery of healthcare; provide solutions and refer findings to management to properly resolve issues when necessary. Provided phone coverage and walk-in assistance for patients.
Chief Petty Officer (4/1983-2/2006)
Experienced in patient treatment; assessment; clinical and administrative procedures; emergency treatment; equipment maintenance; infection control; field sanitation; basic laboratory tests; materials management; medication administration; patient assessment; transport; document recording ; medical care; incision care; command readiness ; health and safety inspections; relationship building; staff management; dental readiness reports; audits; inspections; conflict resolution; advise; recommend; public speaking; facility requirements; customer service; education and training; equipment; quality assurance programs; safety; operational planning; evacuations; programs; human capital assessments; directives and instructions; facility operations; career counseling; mentor; brief; executive steering committee membership; military, civic, and political projects; counseling; evaluation; Health Information Portability Accountability Act; training; education; medical surveillance; radiation health; physical examinations; medical records; appointments; check in and out; fire and security; pharmacy.
Education & Training
Master of Science; Michigan State University; 2000
Bachelor of Science; Southern Illinois University; 1998
Associate Degree; Central Texas College; 1996
Training Courses
American Red Cross Community First Aid/CPR/AED, Wilderness and Remote First Aid, Babysitter Course instructor update; November 2012
USNH Okinawa Online and Command Orientation; February 2012
USNH Computer User Access; February 2012
TRICARE Fundamentals Course (Online); TRICARE University; June 2010
TRICARE Fundamentals Online Public Course; TRICARE University; June 2010
Annual Training: No Fear, Ethics, Information Assurance Awareness, Supervisor Safety, Prevention of Sexual Harassment (POSH), Equal Employment Opportunity, Drug and Alcohol Awareness, Employee Assistance Program, Personally Identifiable Information, Drug Free Workplace.
MCB Security: Basic Information and Security, Anti-Terrorism Force Protection and Counter-Espionage Awareness; Marine Corps Base; September
2012
The Seven Habits Maximizer course; Marine Corps Community Services; March 2011.
Computer Skills
Microsoft Office Suites database management programs to include: Word; Excel; Microsoft Outlook; familiarity with CHCS; Defense Medical Logistics Standard Support (DMLSS); American Red Cross Learning management System (LMS).
Certifications & Professional Affiliations
Volunteer, American Red Cross; Wilderness and Remote First Aid, Community First Aid and CPR, Babysitter Course instructor
National Association of Workforce Development Professionals; Certified Workforce Development Professional; July 2014
Honors & Awards
Pinky Sexton Outstanding Customer Service Excellence Award; Marine Corps Community Services; January 2009.
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Let's collaborate!
Thanks,
Jack Bosma
https://meetn.com/jackbosma
tutorjacknetwork@gmail.com
"Inspect what you expect."